• New to The Standard?

  Learn more about what you have to do by January 1st 2012 to be compliant by clicking on The Standard
  
  

• Need more help?

  Come to an upcoming Customer Service Standard training session at Volunteer Toronto

• Resources to help you

  Click on the Resources section for access to Tip Sheets, Information sheets for Staff, Volunteers, EDs and Board Members

• Check it!

  You can access a summary checklist of the Standard here

• Did you know?

  Ten per cent (9.9%) of adults with disabilities have a total income of $60,000 or more, compared to 19.3% of the non-disabled population

• Quick Stats

  Approximately 1.85 million Ontarians have a disability, representing 15.5% of Ontario’s population.

The Project Advisory Working Group provided invaluable insight and suggestions throughout the development and delivery of the components of the From Here to There Package and Portal.

Advisory Working Group Members:
Christine Burych, Dorothy Creaser, Michele Klamp, Elaine Rowe
Volunteer Toronto Staff:  
Deborah Gardner, Marisa Gelfusa, Lorrie Hathaway, Jessica Reynolds

The creative contributions from Novita Interpares Limited ensured that information was clear, consistent and providing a framework for organizations to comply with the Customer Service Standard.
Demonstrating a strong commitment to an accessible Ontario, the Staff of the Ontario Accessibility Directorate, EnAbling Change Partnership Program, were generous with their time and expertise.

  This portal and its contents were produced by Volunteer Toronto with support of the Government of Ontario.