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Measure Twice, Cut Once - Evaluating The Effectiveness of Your Volunteer Program

Posted By Sammy Feilchenfeld, Training Coordinator, March 16, 2016
Updated: March 14, 2016
 

Estimated reading time: 4 minutes

A program evaluation is a process of reviewing all or part of a program to determine how efficiently and effectively it meets its goals. While you might be evaluating your volunteers regularly, you may not be evaluating the volunteer program itself! Through an assessment of key evaluation questions and determining proposed outcomes, you can collect data to analyze the success and impact of your volunteer program.

So why bother going through all of this effort? Here are a few great ways that a program evaluation can help you improve your volunteer program:

 

Measure efficiency

Do you sometimes struggle with finding work for volunteers to do? Do you have too many volunteers working on the same task? Your program’s efficiency can be improved by determining the work that needs to be done and the best way to do it (how many volunteers & volunteer hours, for example).

 

Measure effectiveness

Do you have a long-standing program that doesn’t meet changing needs? Are your volunteers resistant to changes that can improve program delivery? Your program’s effectiveness speaks to the success of volunteers – and their work – striving towards your organization’s mission. You can improve your volunteer program’s efficacy by understanding and eliminating the barriers to success.

 

Measure Impact

Are you going beyond efficiency and effectiveness and making lasting changes in the lives of clients? Do you know how to measure the direct impact of volunteers on clients? Even if you know your program’s impact is already felt or understood by the people who benefit from it, you can improve and advocate for your program by properly measuring and showcasing its impact. It will motivate your volunteers by showing them their impact, help you assess an overall direction for your volunteer program, and give you proof that your program is working that you can share with funders and decision makers.

 

How do you conduct an evaluation of your volunteer program in the middle of everything else you’ve got going on? Let us help you get started with “From Start to Finish: Building the Tools You Need to Evaluate your Volunteer Program” on April 21. You’ll leave this full day workshop with your evaluation questions written, logic model complete, achievable and well-planned goals established, data collection methods ready to go and a step-by-step plan to interpret your data. We’ll coach you through the process and you’ll be ready to take on your program evaluation with all the tools ready to go! Interested in learning more and signing up – click here and register today!

 

As Volunteer Toronto's Training Coordinator, Sammy Feilchenfeld develops and delivers in-person, online and on-demand training in order to support managers and coordinators of volunteers in Toronto’s non-profit and charitable organizations.

Tags:  evaluation  how to be more efficient in your volunteer program  Program evaluation  volunteer management  volunteer managers  volunteer programs  volunteers  ways to improve your volunteer program 

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