Summary Checklist:
Working through the Standard - Examples
Information Sheets:
- Information for Executive Directors
- Information for Board Members
- Information for Staff
- Information for Volunteers
Tip Sheets:
- Tip Sheet 1 - Welcoming Customers with disabilities
- Tip Sheet 2 - Welcoming Customers with vision impairment
- Tip Sheet 3 - Welcoming Customers who are deaf, deafened or Hard of Hearing
- Tip Sheet 4 - Welcoming Customers who are physically disabled
- Tip Sheet 5 - Welcoming Customers with speech impairments
- Tip Sheet 6 - Welcoming Customers who are Deaf-Blind
- Tip Sheet 7 - Welcoming Customers with mental health disaiblities
- Tip Sheet 8 - Welcoming Customers with intellectual or development disaiblities
- Tip Sheet 9 - Welcoming Customers with a learning disaiblity
- Tip Sheet 10 - Delivering Services in the home to customers with disabilities
- Tip Sheet 11 - Delivering Services over the phone to customers with disabilities
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