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CCVI - Standard 9
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Elements of the Code

 

Organizational Standards For Volunteer Involvement

 

 

Orientation and Training

 

An orientation clarifies the relationships between volunteers and the organization. It familiarizes volunteers with the organization by providing information on the policies and procedures that influence their work and their involvement with others. Volunteers need adequate training to perform their roles without putting themselves or others at risk. Training prepares volunteers to do the work required by the role and to meet the expectations of their volunteer roles. 

  • Each volunteer is provided with an orientation to the organization, including policies and practices.
  • Each volunteer receives training specific to the role and the individual needs of the volunteer.
  • Volunteers receive information on the history, mission, and structure of the organization.
  • Volunteers receive information on the policies and procedures specfic to their role.
  • Volunteers are given adequate training to perform their role without putting themselves or others at risk.
  • Volunteers are informed of the boundaries and limits of their roles. 
  • Volunteers have ongoing training opportunities to upgrade their skills and adapt to changes in the organization. 
  • Training is provided in a diversity of formats to ensure accessibility. 

  

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