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Little Bites: Solutions you can snack on - Episode #4 - Heather Johnson on tools to fall in love with

Posted By Sammy Feilchenfeld, February 15, 2018
 

Estimated reading time - 2 minutes. Episode runtime: 12:13 minutes. 

 

Sammy here—your Training Specialist from Volunteer Toronto. Episode 4 of Little Bites is here with more Solutions you can Snack On!

At Volunteer Toronto, we know volunteer managers, like you, are busy. If you’re looking to save time, on challenges from small to big, we’ll give you tips during every episode of Little Bites. Each month I'll welcome a different guest to talk volunteer management, favourite snacks and great ideas we think you should know about. You can check back here monthly for new episodes on our blog!

What tools do you use to make volunteer management easier? Heather Johnson, Manager, Volunteer Program and Human Resources at Dixon Hall Neighbourhood Services, joins me in “The Pantry” to share our top tools and resources that you have to start using today!

We each prepared three favourites that we’ve both relied on in our volunteer engagement practice. Can you guess what they might be? Tune in to find out and you can check out our list below:

 

Want to learn more about these great tools and resources? Take a look at the links below:

  • Trello – A great visual task management tool; you can use it for free online and share it with your volunteers to give your to-do lists an upgrade
  • Slack – Like instant messaging for your volunteers; you can add volunteers as  regular users or guest accounts and non-profits can get upgrades for free
  • Google Sheets – Part of the free Google Drive apps, Sheets lets you upload and live edit spreadsheets at the same time as volunteers and peers
  • Feedback Box – Consider using SurveyMonkey for online surveys or TalkRoute for a virtual voicemail feedback box

 

Do you have a pressing question you want answered on air? E-mail me at littlebites@volunteertoronto.ca or tweet @VolunteerTO with #VTlittlebites.

Thanks for listening, and keep snacking!

 

As Volunteer Toronto's Training Specialist, Sammy Feilchenfeld develops and delivers in-person, online and on-demand training in order to support managers and coordinators of volunteers in Toronto’s non-profit and charitable organizations.


Tags:  best practises in volunteer engagement  Free resources  good leaders  how to be more efficient in your volunteer program  How to keep volunteers  how to motivate volunteers  how to supervise volunteers  How to thank your volunteer  innovative thinking for volunteer management  leaders of volunteers  people management  planning for volunteers  supervising volunteers  Thanking your volunteers  volunteer  volunteer coordination  volunteer coordinators  volunteer engagement  Volunteer Feedback  volunteer management  Volunteer Management resources  volunteer management software  volunteer management tools  volunteer managers  volunteer program  volunteer programs  volunteer retention  volunteer supervisors  volunteer toronto training  volunteer training  volunteers  ways to improve your volunteer program 

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5 Questions Grassroots Leaders Should Ask Themselves

Posted By Camara Chambers, Director of Community Engagement, December 2, 2015
Updated: December 1, 2015
 Senior woman smiling
Estimated reading time: 3 minutes              

 

The Trailblazer Series is a set of leadership talks for people who run grassroots non-profits. On November 24th 2015, Volunteer Toronto held a session called “Great Leaders Ask The Right Questions”, facilitated by Edward Johnson, a consultant with broad international experience in leading teams and change in the finance and technology corporate sectors.

Here is a snapshot of what was covered.

  

The task of leading a team or a non-profit group can be a difficult one. Regardless of what type of leader you are or the qualities you possess, these five questions can ensure you’re the kind of leader people want to follow.

 

What do our stakeholders want?

Leaders need to be able to clearly define and understand their key stakeholders. Knowing their needs, interests and expectations is as important as being able to convey to stakeholders the benefits of being involved in your organization.

 

Am I hearing what’s being said?

When speaking with team members, leaders should aim to pay full attention to what is being communicated as well as make a conscious effort to understand the complete message being sent. The best way to do this when problem solving with your team, Johnson explains, is Listen, Ask, Decide. Asking provides the opportunity for you to summarize what you have heard and get clarification before a decision is made.

 

What motivates you?

“Motivation is on a personal level,” Johnson explains. “Leaders need to first understand what motivates that person. It is about avoiding assumptions and asking questions. It is about connecting.”

What motivates one person won’t motivate another, and so it’s necessary to get to the crux of what drives each member of your team.

 

What don’t I know?

At times, a leader will come across someone who is more skilled or knowledgeable than them in a particular area. It’s important to know your limitations and strengths. Nobody knows everything, and understanding your own blind spots and weak areas in itself is a strength.

 

What doesn’t matter?

There will be times when being a leader is going to be difficult. “When dealing with stress, a leader has to keep a clear head,” Johnson says.  “People are going to get things done, but it is about prioritization.” Knowing what’s important for your organization and what isn’t, and being able to clearly and consistently communicate that to your team to ensure they are on the same page is a crucial part of leading a group. Be highly focused, and focus determinedly on the right things. 

Looking for more great information? Attend our next Trailblazer Series on December 9th! The topic is "5 Tips For Securing Grants" with guest facilitator Anne Morais, who has over 15 years of experience writing successful grant applications. 


Camara Chambers manages Volunteer Toronto's public engagement strategy and team. This includes working with community partners, leading large-scale events and overseeing various programs that aim to encourage Torontonians to volunteer. In 2014, the community engagement team helped connect 550,000 people to volunteer positions in Toronto!

 

Tags:  charities  good leaders  grassroots groups  Grassroots organizations  how to be a leader  leadership  non-profit  questions leaders ask  Trailblazer Series 

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