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Friendly Visiting and Safety Calls

Organization: West Neighbourhood House
Date Posted: 2018-03-23
Posted By: Danielle Benton
City: Toronto
Location: Ontario
Country: Canada
Primary Category: Visiting/Accompanying Positions
Type of Position: Long-Term (3 months or more)

Description & Details


The goal of the Friendly Visiting Program is to help seniors and people with disabilities who have limited social contacts to maintain healthy, independent living. Using regular contact, both in person and via the telephone, volunteers provide friendship and support to encourage independence and social contact.

Volunteer Duties & Responsibilities:

• Friendly smile
• Must have a genuine interest in the well being and happiness of seniors and people with disabilities
• Must willing and able to listen, share and care, are committed to providing support and friendship to isolated people 
• Must be available to maintain regular contact with the client and program coordinator
• Arrange in advance a suitable time to visit
• Visit for approximately one hour
• Maintain confidentiality
• Identify needs and assist in connecting the client to other appropriate services 
• Complete the volunteer checklist and return to the office 
• Participation in volunteer job related training workshops and meetings

Skills Required:
• Must have good communication skills in English
• Must have an interest in seniors and disabled persons' issues
• Must be friendly, reliable, responsible, non-judgemental and non-discriminating
• Second language is an asset - Portuguese, Cantonese, Vietnamese, Spanish, Mandarin, Italian, Somali, among others
• Must be flexible and have a willing to learn

Orientation, Training and Benefits:
• Staff provides orientation and training before volunteers are placed in the program
• On-going support provided by staff
• On-going training workshop opportunities and get-togethers provided throughout the year
• TTC tickets provided 

Program Time:
• Visits mostly take place during weekday hours, from 9am to 6pm, with some availability on evenings and weekends

• Safety/Social calls can made at flexible times, according to the volunteers schedule.

Volunteer Commitment:
• 1 hour a week, flexible according to volunteer/client's schedule
• minimum of 6 months commitment

Safety calls Volunteer opportunity is  a wheelchair accessible position.


Volunteer Program

416-532-4828 ext.105, 171

How to Apply / Contact

Volunteer Program

416-532-4828 ext.105, 171


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