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Program Planning Resources for Laid Off Volunteer Managers

Free Resources for Volunteer Managers & Coordinators

To support volunteer management professionals who have been laid off or experiencing reduced hours, Volunteer Toronto is offering the following fee-for-service resource guides and workbooks for free during this challenging time.


Volunteer Management Resources & Refresher Guides

As we know, COVID-19 is impacting volunteer programs in many different ways. Some organizations require urgent ongoing volunteer support and others have temporarily halted all programs and services. We're also seeing caring and responsive citizens stepping up to form new support initiatives and 'Caremongering' Groups.

For new volunteer coordinators or seasoned managers finding themselves in a holding pattern, now may be an opportunity to engage in programmatic research or review key tips, tools and strategies. The following resources are guidelines informed by best practices and can be adapted to your situation as needed.

Volunteer Management Software
In response to requests from volunteer managers across Toronto, this resource explores volunteer management software tools with a variety of functions and use cases. Learn which platform might be best for you and discover the other organizations in Toronto using each tool.

Volunteer Policies & Procedures
Review the official documents Volunteer Toronto uses for our volunteer program. Non-profit organizations and grassroots groups are welcome to use these as templates and samples for your policies and procedures.
There is so much change in the Voluntary Sector it is hard to keep up with the current best practices and policies for working with volunteers.
Be sure to check our Sector Q & A for answers to the most frequently asked policy questions.
Canadian Code for Volunteer Involvement
Review or reference Canada's National values, principles and standards for the non-profit sector.
Land Acknowledgments
While many of your volunteer activities may be delivered virtually, wherever we are, we are sitting on traditional lands and encourage you to continue to include a land acknowledgement when possible. Here is a script to use as a starting point:

We [insert your group name] wish to acknowledge this land on which we live, work, and help one another. For thousands of years this has been the traditional territory of many nations including the Mississuagas of the Credit, the Anishnawbe, the Chippewa, the Haudenosaunee, and the Wendat peoples. This land is also now the home to many diverse First Nations, Inuit, and Métis peoples. We are grateful to have the opportunity to work and build community on this land.

Self-Care Tips & Tools
During a crisis it is normal to feel stressed, confused, scared, sad or angry. This checklist focuses on self-compassion and quick steps and reminders to help you create healthy daily routines and rituals.


Intermediate & Advanced Workbooks

These resources are designed to make your job a little bit easier and prepare for post-COVID-19 programming. Whether you need an in-depth workbook to help you learn a new skill, a refresher in a specific area, or a simple template to quickly adapt to your needs, Volunteer Toronto has you covered.

Creating a Volunteer Handbook

Volunteer Supervision

Removing Barriers to Volunteering

Volunteer Retention & Recognition

Volunteer Communities & Mentorship


more Upcoming Events

TAVA Workshop: The Trauma Informed Volunteer

Organizations We Love

Volunteer Toronto Central-West (Temporarily Closed)

721 Bloor Street West, Suite 202
Toronto, ON
M6G 1L5

Mailing Address

2425 Eglinton Avenue East, Suite 214
Scarborough, ON
M1K 5G8

(Virtual) Hours of Operation


Friday: 9:00am12:00pm

T. 416-961-6888

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