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CCVI - Standard 2
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Elements of the Code


Organizational Standards For Volunteer Involvement



Human Resources


A healthy organization empowers volunteers and strengthens volunteer engagement. Volunteers are supported and encouraged to become involved and contribute in new ways beyond their initial roles. Volunteers are included as equal members of the team. The definition of 'team' should not be limited to those within the organization who are paid. Involved and informed volunteers who feel part of the organization are far more likely to continue contributing their valuable time and skills.

Volunteers are welcomed and treated as valued and integral members of the organization's human resources team, regardless of whether their assignments are performed on site or remotely, as is the case for virtual volunteering opportunities. The organization has a planned approach for volunteer involvement that includes linking volunteer roles to the achievement of the mission, providing the appropriate human and financial resources to support volunteer involvement, and establishing policies for effective management.

  • Individuals are engaged according to their abilities, skills and talents as part of a 'one workforce' approach, whether they are paid or unpaid.
  • Staff are given training and support to engage and work effectively with volunteers.
  • Input from volunteers is welcomed and solicited for the organization's planning and evaluation.
  • Volunteers are encouraged to develop with the organization.
  • Volunteers are included as equal members of the team. 


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Volunteering in Response to COVID-19

Organizations We Love

Volunteer Toronto Central-West (Temporarily Closed)

721 Bloor Street West, Suite 202
Toronto, ON
M6G 1L5

Mailing Address

2425 Eglinton Avenue East, Suite 214
Scarborough, ON
M1K 5G8

(Virtual) Hours of Operation


Friday: 9:00am12:00pm

T. 416-961-6888

About Us
Contact Us
Board of Directors
Staff Team

CRA# 119287092RR0001

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