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CCVI - Standard 4
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Elements of the Code


Organizational Standards For Volunteer Involvement



Volunteer Administration


Managing volunteers is both an art and a science. The job is highly complex and demands a wide range of skills. Regardless of whether they are paid staff members or volunteers, managers of volunteer resources should have the necessary skills, experience, and support to do the job well.

  • The organization has clearly designated individual(s) with appropriate qualifications responsible for volunteer involvement.
  • The designated person has an appropriate level of education and experience to support volunteer involvement. 
  • A written job description is developed for the designated role and reviewed regularly.
  • The designated person is a member of the management or administrative team or a key leadership volunteer.
  • The designated person works collaboratively with staff, the local volunteer centre, and other organizations to ensure the effectiveness of the volunteer engagement strategy.
  • The designated person works with all staff in their roles to support and enable volunteer involvement. 
  • Professional development opportunities are provided on a regular basis for all individuals responsible for volunteer engagement. 
  • The performance of the designated person is reviewed regularly and includes feedback from both staff and volunteers. 


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Volunteering in Response to COVID-19

Organizations We Love

Volunteer Toronto Central-West (Temporarily Closed)

721 Bloor Street West, Suite 202
Toronto, ON
M6G 1L5

Mailing Address

2425 Eglinton Avenue East, Suite 214
Scarborough, ON
M1K 5G8

(Virtual) Hours of Operation


Friday: 9:00am12:00pm

T. 416-961-6888

About Us
Contact Us
Board of Directors
Staff Team

CRA# 119287092RR0001

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