About Us:
RMHC Toronto offers a supportive and nurturing environment for families with seriously ill
children undergoing treatment. We operate a House for 81 families in downtown Toronto
and seven Family Rooms in hospitals across the Greater Toronto Area and in Sudbury. Our
mission is to provide a sense of normalcy for families during challenging times by offering a
range of programs and services.
What's in it for You:
As a Family Room Volunteer, you will play a vital role in creating a comforting space within
the hospital environment. You will be a source of care, compassion, and respite for families,
allowing them to rest and relax just steps away from their sick child. This is an excellent
opportunity to gain hands-on experience in family-centered care, deepen your
understanding of the challenges faced by families with sick children, and leave a lasting
impact on their lives.
Why We Need You:
Your friendly and welcoming demeanor will help families feel at ease during what can be a
stressful and frightening time. By providing exceptional customer service, you will contribute
to making our Family Room a true home away from home.
Key Responsibilities:
- Offer excellent customer service to families, guests, and visitors.
- Assist with small administrative tasks to ensure smooth Family Room operation.
- Maintain a warm and welcoming atmosphere by keeping the Family Room neat and
tidy.
Skills and Qualifications:
- Warm and friendly personality with excellent communication skills.
- Ability to create a welcoming and comfortable environment.
- Caring and compassionate nature.
- Previous administrative or reception experience is a plus.
Commitment:
We are looking for volunteers who can commit to a regular weekly shift of 3 hours for a
minimum of six months. Here are the current openings:
Mondays: 9 a.m. – 12 p.m., 12 p.m. – 3 p.m., 6 p.m. – 9 p.m.
Tuesdays: 3 p.m. – 6 p.m., 6 p.m. – 9 p.m.
Wednesdays: 6 p.m. – 9 p.m.
Thursdays: 12 p.m. – 3 p.m., 3 p.m. – 6 p.m., 6 p.m. – 9 p.m.
Fridays: 9 a.m. – 12 p.m., 12 p.m. – 3 p.m., 3 p.m. – 6 p.m., 6 p.m. – 9 p.m.
Saturdays: 12 p.m. – 3 p.m., 3 p.m. – 6 p.m., 6 p.m. – 9 p.m.
Sundays: 3 p.m. – 6 p.m., 6 p.m. – 9 p.m.
