Our latest Annual Report, Connecting Community (2024-2025), is available as of September 25, 2025. Over the past year, we have been involved in numerous projects, efforts, and advocacy endeavours, collaborating with multiple community partners to engage the public and create change through civic engagement. Access the report here to learn about our capacity building, community mobilization, special projects, partnerships, financials and more!

A big shoutout to our incredible volunteers for contributing to our programs, communications, and community efforts throughout the past year!

• Volunteer Advisors
• Ambassadors
• Community Outreach
• Digital Receptionists
• Copywriters
• Posting Support Assistants
• Zoom Support Volunteers
• and Board Members.
  
  

“The pandemic has driven profound changes in how we resource and deliver our services, prompting a renewed focus on what truly matters and creating an imperative to build back better. As we conclude our five-year strategic plan, we reflect on the spark ignited in this journey and the ongoing need to sustain our collective energy to drive positive transformation. Our commitment to systemic change in volunteerism, first sparked in 2020, remains unwavering. We are determined to continue until we realize the change we know is needed."

— Sushma Narisetty, Board Chair, and Joanne McKiernan, Executive Director

With our 2024-2025 Annual Report, we’re also sharing program highlights about how volunteers are getting involved—and how this impacts our greater community.

Highlights include:

• 68,460 volunteers gave 1.85 million hours to local causes in our network of non-profits.
• 16x more volunteers are engaged by non-profits that have a dedicated volunteer manager.
• 250 Volunteer Managers were trained on Decent Volunteerism.
• 1,594 non-profits accessed our capacity building services in 2024-2025
• 3,800+ non-profit staff engaged in our programs
• 65% of subscribers are considered grassroots groups.
• 25,000+ volunteer role types posted on our portal in 2024-2025
• 534,760 searches for roles on our portal
• 35,399 visits to our High School Volunteer Resource webpage.
• 2,000+ Members of the public supported through our Volunteer Advisor program.