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There is so much change in the Voluntary Sector it is hard to keep up with the current best practices and policies for working with volunteers. In this section, our experienced staff offer answers to today's most asked policy questions.

Have a policy question? We would love to help!

Please contact Training Services at Volunteer Toronto by email: or by phone: 416-961-6888.




1. "Is there a law that requires us to keep our volunteer records for a certain period of time or is it just good practice?"

2."Does the Ontario Human Rights Code apply to recruiting and selecting volunteers?"

3. "What is the Canadian Code for Volunteer Involvement?"

4. "Our organization is considering setting up internships. Are interns the same as volunteers?"

5. "What is the responsibility of an organization to accept someone as a volunteer who has been ordered by the court to do ‘community hours’?"

6. "If a volunteer asks to see the information that is contained in their personal file, is our organization obligated to allow them access to those records?"

7. "Are visitors to Canada allowed to volunteer?"

8. "Are there ‘best practices’ for continuing to meet our organization’s volunteer training requirements under the Accessibility for Ontarians with Disabilities Act?"

9. "Does legislation about preventing violence in the workplace mean that we should be doing extensive background checks on all applications for volunteer positions?"

10. "Can I fire a volunteer?"



 * All answers are for information purposes only.


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Volunteer Toronto Central-West (Temporarily Closed)

721 Bloor Street West, Suite 202
Toronto, ON
M6G 1L5

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2425 Eglinton Avenue East, Suite 214
Scarborough, ON
M1K 5G8

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T. 416-961-6888

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